Returns & Exchanges
We want you to love your BLACKPINK OFFICIAL STORE merchandise; however, if you are not completely satisfied, you may return eligible items within 30 days of delivery. Please ensure all apparel remains unworn, unwashed, and with original tags attached to qualify for a refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all official tags and holographic stickers are intact.
Ship the Package
Print the provided prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing